Returns & Exchanges
At KegLand Australia, we want you to be completely satisfied with your home brewing and dispensing equipment. If your purchase isn't quite right, we offer a straightforward return process for items in original condition within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and details regarding the item you wish to return to receive your Return Merchandise Authorization (RMA).
Pack Your Items
Ensure the product is unused and in its original packaging, including all manuals and small components, to prevent damage during transit back to our warehouse.
Ship to KegLand
Affix the provided return label or address the package to our Victorian distribution center, ensuring you use a trackable shipping service for peace of mind.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or exchange within 5 business days via your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing